Consumer complaints music please phone signal is sent
Our correspondent TaoTao ”A 3G phones, if the basic function of the calls are not guaranteed, how can let consumer satisfaction?” The 26-year-old told China youth daily reporter, Karl Malone he recently bought a mobile phone. In early June, Malone to buy a 3G phones, after repeated comparisons, he found that lenovo mobile released a “music please phone high cost performance of”, hence, he 14 June in unicom huasheng online mall ordered a.
On June 15th mall door-to-door. ”This phone on market sale, LuoJi not only buy unicom package, so I chose unicom 186 package, the price of mobile phone is 2899 yuan”.
Malone received after phone to a friend a telephone call, but in a minute or so desperately.
In the next few days, he found, “mobile phone signal is often in the circumstances, I picked up all didn't, my friends call me also often couldn't”, which makes MaLongXin doubts, “the birth is not new problems?” Early in the user that problem On June 19, lenovo mobile phone Malone to customer service centers in Beijing, has been told to go to the customer service center of mobile phone detection after treatment.
Hence, he arrived in Beijing is the princess 'grave lenovo mobile phone customers service center. Staff members of the mobile phone after testing Karl Malone, receiving signal should be no problem, mobile firmware version is too low.
So-called firmware, is a digital products, the most basic work of software, and the bottom, Malone, after approval of mobile phone staff the firmware update.
In the service center, and joy of another 3 please phone waiting for signal detection in the consumer.
Finally, in addition to a consumer for mobile phone signal has successfully got problems for single, several other consumers have been informed of the mobile phone signal receiving system without question, the service center do can upgrade firmware version is. The same phone SIM card, on the other, the brand of 3G phones signal strength than music please.
Malone site to reporters, through the phone was the engineering model can be detected signal intensity, please phone using mobile phones than other brand value of 10 or low.
When MaLongYong hand holding the phone, please phone music after rapid signal attenuation. Malone in the “le” please see the BBS about music, please post the firmware upgrade firmware version “of the model updating fast, I have specially, sometimes for 3 consecutive days, a new version of a day, I don't know whether this lenovo mobile official version, if I
