Telecom And Phone

To solve the bill of complaint is increasing day, Hong Kong mobile Internet fee to push.

According to reports, Hong Kong telecommunications administration arriving this week fastest to each big mobile network provider “best act,” urged them to guide “local data charge limit” or “warning message”, excess amount to strengthen the protection of consumers' rights and interests.

3G era, people's consumption behavior is more rational, puts forward a new topic user rights protection.

Among them, 3G will develop, must break network, terminals, application, especially the postage bottleneck, active to protect consumers' rights and interests, truly satisfy customer needs, thus promoting 3G popularity. According to Hong Kong telecommunications administration documents, to have purchased bill four trap: first, a smart phone without setting can be downloaded data, the Internet or user charges in unclear under the condition of the misuse of service, Second, many phone procedures, such as online maps downloaded data will be silent; caused huge fees Third, the mobile Internet users may Fi Wi – in no condition, converted to flow data access to services, Fourth, the overseas roaming charges astonishing data. 3G era, the Internet and mobile phones, intelligent about the Internet phone treatment is more and more complicated, all kinds of package fee “trap” more and more.

Using mobile phone downloads music, watching TV, look at the picture, playing games…

A month before suddenly found, to a record of the bill.

This experience for many keen on Internet smartphone players as many have tried.

How to solve these problems, protect the interests of consumers, become the current domestic telecommunication operator needs to solve the problem.

In developed countries, where many worth thinking.

In this case, the eu has adopted a new regulation, the range of mobile operators must communicate with customers, once set a standard treatment exceeds the standard, the user will be automatically cut nets. Mainland carriers are taken over cap “seal top” approach to ensure user can continue to enjoy the relevant services.

Dongguan branch of China telecom recently launched a new music called “and” new 3G.

This package is main characteristics of large data flow, and execute monthly 1000 yuan seal measures. In short, the Internet phone charges not only concerns the competitiveness of operators, also for user's interests.

We believe that with the further development of 3G, users will get more rights.

(our correspondent Lin),